Copilot Models are no longer just in Microsoft 365 Chat
Copilot models are no longer confined to Microsoft 365 Chat. Learn where they can now be used, what it means for organisations, and how to unlock their full potential.

Knowledge Hub
Practical thinking on microsoft, from the engineers who do the work.
Copilot models are no longer confined to Microsoft 365 Chat. Learn where they can now be used, what it means for organisations, and how to unlock their full potential.
Have you tested your breakglass accounts recently? Learn why Microsoft Entra emergency access accounts must be regularly tested to avoid admin lockout, MFA issues, and Conditional Access misconfigurations.
Improve your organisation’s cybersecurity posture with Microsoft Secure Score. Learn how to identify risks, prevent identity-based attacks, and strengthen Microsoft 365 security with practical, actionable insights.
Learn how Microsoft Copilot Business Premium enables secure, governed AI, reducing shadow AI risk while maintaining GDPR compliance and full control.
Explore Maester, a free open‑source PowerShell security testing tool for Microsoft 365, learn how to assess, monitor & improve your tenant’s security posture
Microsoft 365 Apps and Teams support on Windows Server 2022 ends on 13 October 2026. Learn what it means, the risks, and your migration options.
Microsoft’s Zero Trust Assessment Tool is a quick and easy way to see how far along you are on your Zero Trust journey.
Prevent issues with user profiles on VDA’s Offboarding MS defender before Sealing master Image
Microsoft is retiring the legacy Multifactor Authentication (MFA) and Self-Service Password Reset (SSPR) policies in Microsoft Entra ID (formerly Azure Active Directory) on September 30th, 2025. After this date, all authentication method management must be handled through the unified Authentication Methods policy in the new Entra portal. What’s Changing? Key changes include: What Happens If
This article explores these differences, why you should use one over the other, how IT administrators can deploy or remove them with Intune and why organisations should prioritise M365 Copilot Chat app.
Microsoft is rolling out a major Azure Networking Changes that will reshape how VMs connect to the internet. Starting September 30, 2025, newly created Azure VMs will no longer receive default outbound internet access. This marks a significant departure from a long-standing Azure behaviour and signals a deeper commitment to Zero Trust security principles. What is the Azure
PowerShell is a trusted tool for managing systems, automating tasks, and streamlining workflows. But is PowerShell Scripting with AI possible?
As digital transformations accelerate, the risk of cyber threats to identity has grown significantly, posing a substantial challenge for IT administrators and operations managers. In recent years, it has been reported that around 40% of companies worldwide experience some form of cyber breach annually. Understanding the types of cyber threats and leveraging tools like Microsoft
In 2025, the digital workplace continues to evolve and grow at a significant pace – and at the heart of this transformation is the growing demand for virtual desktops. As organizations navigate the complexities of hybrid work, cloud adoption, and global collaboration, virtual desktop solutions like Desktop-as-a-Service (DaaS) are no longer just a convenience—they’re a
Understanding the Emerging Threat and How to Stay Safe It is crucial for operations managers to stay informed about the latest threats that could compromise the integrity of their organization. One such emerging threat is known as device authentication flow phishing, a new technique that is catching many off-guard in order to get access to
Starting in January 2025, Microsoft will automatically migrate users from the classic Outlook for Windows to the new Outlook for Windows if they are currently using Microsoft Business Premium or Microsoft Business Standard licenses. This transition aims to provide users with a more modern and efficient email experience. However, if IT administrators do not take
Read about Microsoft’s Strategic Vision for OneDrive storage policy and how they are going to archive Unlicensed Accounts.
While Multi-Factor Authentication (MFA) adds an extra layer of security by requiring multiple forms of verification, hackers are finding ways to get around it using clever phishing attacks. These attacks often trick people into giving away their MFA codes or redirect them to fake login pages that capture their credentials. Once hackers have this information,
Read more about Why Multi-Factor Authentication (MFA) is so important and why Microsoft is enforcing all users to enable their MFA
Read about Cloud Software Group and Microsoft eight-year strategic partnership and what benefit their customers should look forward to.
Read about how companies worldwide and End-User Computing (EUC) experts are increasingly focusing on the importance of Digital Employee Experience (DEX)
Are you ready for the New Teams? Make sure your Citrix is too! With specific requirements for the Citrix Workspace App and VDA. Read more for details
ControlUp has released a new browser plug-in called ControlUp Enrich that provides real-time user experience insights to IT admins and support teams.
Microsoft 365 Copilot is a new AI-powered service that helps you create and manage content across your organisation. With Copilot, you can generate high-quality text, images, and videos for your documents, presentations, websites, and social media posts. Learn how Copilot can help you optimise your content, and revolutionise your content creation process today!
Is a hybrid multi-cloud infrastructure the best approach for your organisation and what are the benefits of it.
With the current housing crises needing to be addressed and the skylines in Ireland peppered with cranes, the construction industry is in the midst of a modern day “gold rush.” The race to build housing and other needed essential infrastructure is leading to operational challenges in the construction industry, and that IT is no stranger to.
This article calls out just some of the performance metrics included with ControlUp that allow IT Administrators to maximise end-user support for remote work environments and deliver the best digital employee experience.
Microsoft has announced it will no longer provide extended security updates for Professional and Enterprise editions of Windows 7 beginning Tuesday 10th January 2023.
Companies that run the Citrix Daas service with Microsoft Azure have seen improved desktop management and security. Cloud flexibility has helped reduce support calls, IT resource needs, and other costs while also increasing agility. End users, including remote and hybrid workers, benefit with reduced issues and interruptions.
The higher energy cost and the resulting increase in the cost of doing business have led to a tighter economic outlook for most businesses around the world. This, in turn, is a major contributing factor to your business becoming more cost-conscious, leading to an increased need for optimisation features in products and services. Azure Migrate’s comprehensive
Digitization is a priority for business leaders worldwide, no matter what industry they are in cloud migration and modernization is a necessity. Over the last decade and more, cloud has proved to be vital in realizing digital transformation agendas. Today, as the world transitions into our post-pandemic reality, it’s clear that cloud continues to be
Read about 5 ways Citrix Workspace & Microsoft Teams enable people to to do their best work
Citrix Virtual Apps & Desktops with Windows Virtual Desktop delivers the best virtual desktop experience, enabling Windows 10 multi-session user scenarios and faster migration to the cloud or hybrid-cloud. Enterprise Solutions are Citrix Platinum Partners and leaders in desktop virtualization alongside being a Microsoft Gold Partner, we are the best fit to bring the benefits
The best virtual Windows and Office experience, delivered on Azure. Download the infographic to learn more about how WVD can deliver the best Windows and Office experience on Azure.
Employees require constant connectivity, better flexibility, and specialized tools for their roles in order to stay productive. Windows Virtual Desktop is the remote desktop solution that will empower your employees to stay productive, no matter where they are working from. Are your tools up to the challenge? Download the eBook to find out more.
With more people working from home, fostering virtual connection is crucial. Empower your team to stay connected and keep business running smoothly using Microsoft Teams. Download the infographic to learn more
Microsoft recently announced that it will officially begin the Windows 7 end of life phase on 14 January 2020. That might sound a long way off to some, but since your Windows 7 operating system sits between hardware and applications, you may need to act sooner than you think; inevitably since some compatibility testing will