Can you measure the user experience?Issues found before users notice?Sessions slow and nobody knows why?Need real digital experience data?Want performance tuned proactively?
What it is
How we work with ControlUp
You cannot manage what you cannot see. ControlUp gives us deep visibility into how your environment is actually performing for users, so we can spot issues early and keep the experience consistent.
Related: ActiveWatch, where ControlUp does a lot of the watching.
What we help with
01Digital employee experience (DEX) monitoring
02Proactive issue detection
03Performance optimisation (a key part of ActiveWatch)
Products
ControlUp One
ControlUp for Compliance, ControlUp for VDI, ControlUp for Desktops, and ControlUp for Apps, all in one platform.
ControlUp for VDI
Monitor, troubleshoot, and optimize every virtual desktop before slow sessions and app crashes interrupt your workforce.
ControlUp for Desktops
Stay in control of every device. Prevent desktop issues before they disrupt employees or flood your IT queue.
Outcomes
01
Issues caught before users notice
02
A measurably better user experience
03
Data behind every decision
The problems we solve
Can you measure the user experience?
You cannot manage what you cannot see. ControlUp gives us deep visibility into how the environment actually performs for users, session by session, rather than how it looks from the data centre. Talk to us about what you are missing.
Issues found before users notice?
Proactive issue detection is the whole idea: problems spotted and fixed before they become tickets. It is a key part of ActiveWatch, where ControlUp does a lot of the watching.
Sessions slow and nobody knows why?
Slow sessions have a cause, and the data finds it, whether it sits in the Citrix stack, the infrastructure or the network. A ControlUp User Experience Assessment is a fast way to get that first honest picture.
Need real digital experience data?
Opinions about performance are cheap; measurements settle arguments. ControlUp puts data behind every decision about the workspace environment, so improvement is measurable rather than claimed.
Want performance tuned proactively?
Visibility is only useful if someone acts on it. We use ControlUp to optimise performance on a regular rhythm, not just when something breaks, with our consultants making the changes that matter.
ControlUp FAQ
Frequently asked questions
What is ControlUp?
A digital employee experience (DEX) monitoring platform that gives deep visibility into how your environment is performing for the people using it.
What is your ControlUp partner status?
We are a ControlUp Elite Partner, and we use the platform daily inside our monitoring and managed services work.
Does ControlUp work with Citrix?
Yes. ControlUp for VDI gives visibility, optimised performance and a better user experience across virtual desktop environments.
Does it cover Microsoft environments too?
Yes. ControlUp for Desktops extends across Intune, Teams, Windows 365 and Azure Virtual Desktop.
Is ControlUp part of ActiveWatch?
Yes. ControlUp does a lot of the watching in ActiveWatch, our proactive managed service for Citrix and EUC environments.
What is DEX monitoring?
Measuring the experience users actually get, not just whether servers are up, so issues are caught early and the experience stays consistent.