Training can bridge the gap between implementing a solution and gaining full value from it. As organisations adopt new technologies more often, and technology companies frequently implement changes, this connection becomes even more crucial. With Citrix this is no different, Citrix training ensures professionals not only understand the platform’s capabilities but can also deploy, manage, and troubleshoot it effectively. Best practice implementation can help to minimise downtime, optimise performance, and safeguard security. In short, investing in Citrix training is an investment in the resilience and efficiency of your IT.

From virtual desktops to secure application delivery, Citrix solutions empower organisations to maintain agility, scalability, and security across their IT infrastructure. However, the true value of these tools can only be realised when Citrix administrators, and your IT team are properly trained.

Who Should Consider Citrix Training?

Citrix training delivers targeted value across all levels of an IT department. Here’s why it matters for managers, administrators, and teams alike:

• IT Managers: Training enables managers to make informed strategic decisions, align infrastructure with business goals, and lead teams through complex virtualisation projects with confidence.
• IT Administrators: Citrix training provides the hands-on skills needed to configure, monitor, and troubleshoot environments efficiently reducing downtime and improving system performance.
• IT Teams: A well-trained team ensures consistent use of best practices, and efficient user issue remediation.

Since “You don’t know what you don’t know” how can Citrix Architects and Admins design and manage a Citrix environment without training?

Benefits of a Certified Team

Trained staff help to overcome a range of technical and operational challenges faced by organisations; these challenges may compromise security, efficiency, or user experience. Having a vendor certified and trained team offers many benefits such as:

• Best Practice configurations of Citrix Policies and Settings
   Without proper training, admins may misconfigure policies, leading to poor user experience, security gaps, or system instability.
• Improved Productivity Due to better Citrix UX
   User experience is key to a successful Citrix deployment. Trained admins can offer efficient troubleshooting, address recurring disruptions, improve productivity, and ultimately decrease support tickets.
• Security against Vulnerabilities
  Untrained staff may overlook key features like session watermarking, secure ICA policies, or multi-factor authentication, exposing the environment to threats. And may be unable to patch against announced vulnerabilities.
• Efficient Use of Citrix Resources
   Right sizing of virtual machines and optimised load balancing reduces resource wastage and improves performance.
• Compliance Risks in Citrix Logging and Auditing
   A lack of understanding of tools like Citrix Director can lead to incomplete audit trails and non-compliance with data protection regulations.

Choosing the Right Citrix Training Programme

We offer access to a range of Citrix-certified courses to help your team overcome common challenges. Through our training partner, Arrow Education, we can arrange training across a wide variety of Citrix certifications. These courses are delivered by Citrix Certified Instructors (CCI) via virtual classroom. Here are some of the most popular courses from recent months:

• Administer Citrix Virtual Apps and Desktops
• Advanced Citrix Virtual Apps and Desktops Administration
• Deploy and Manage Citrix DaaS (Citrix Cloud)
• NetScaler ADC 14.x Essentials
• NetScaler ADC 14.x Advanced Security & Management
• NetScaler Gateway 14.x Administration
• NetScaler Gateway 14.x Deployment

Invest in Knowledge for Long-Term Success

Citrix training is more than a technical upgrade, it’s a strategic investment in both your team’s and your organisation’s future. Contact us to discuss how we can help you build a Citrix training plan for your team.