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William Fry

William Fry

William Fry is Ireland’s corporate law firm of choice. Its clients include many of the leading global and domestic companies operating in Ireland, Irish government bodies, financial institutions and entrepreneurs. William Fry offers unrivalled corporate and commercial expertise and experience across the full breadth of the business sector.

Customer Challenge

As an innovative firm, William Fry wanted to augment the ability of its solicitors to work anytime, anywhere and on any device to ensure maximum productivity, flexibility and ease of use for its more than 360 users. This wanted a solution to allow their employees the efficiency to respond to client requests in a timely manner form anywhere and at any time.

Whether working at home, on the road, or in various client offices and even when they change locations and devices – the firm wanted its users to always have access to the same consistent user environment. William Fry also wanted to be able to deliver the tools its users needed, when and how they needed them and provide them with real-time support even when the nearest IT professional may be hundreds of miles away.

Business Benefits Achieved

Mobility and Flexibility

Using XenDesktop, William Fry is enabling its upwardly mobile workforce to operate in a consistent and efficient way no matter where or how they are accessing their data.

Increased Productivity

Being available to clients at all times and ensuring a high level of service is at the very heart of how the firm delivers its business. Desktop virtualisation has enabled them to personalise desktops which can be provided anywhere, anytime and on any device, providing a better experience for its employees.

Improved Work Life Balance

XenDesktop is also helping to improve work life balance for the solicitors at William Fry.

The Solution

Citrix XenDesktop

Using Citrix XenDesktop, Enterprise Solutions virtualised all of William Fry’s desktops and applications, creating a personal desktop environment for its employees no matter where or how they were working. XenDesktop has given William Fry great flexibility in how it delivers the desktop out to their employees.

Centrally Managed System

Major application implementations and upgrades are managed centrally and can be provisioned to users in two minutes, giving users the latest tools without the disruptions of traditional update processes.

Increased Efficiency with Citrix XenDesktop

XenDesktop allows all of the firm’s solicitors to operate seamlessly and efficiently without any disruption to their routine no matter how or where they are working. The ability to view emails, the document management system and billing applications as they appear on an office desktop, allows users to respond instantly to client requests without having to wait to get in front of a PC at their office desk.

Virtualised, Personal Desktops

Using Citrix, employees are presented with their own personal desktop on-demand be it on their laptop, iPhone or home PC.

What Our
Clients
Say?

“ To achieve our goal, Aer Lingus recognized that we needed to update our IT infrastructure, which began with an upgrade of our outdated desktop environments. We used this as an opportunity to ensure our employees could be truly mobile and able to deliver great customer service wherever they are located. As an organization with such a global reach, mobility is invaluable in helping us fulfil our strategy of ‘Smart Flies’.”

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“Enterprise Solutions proposed an offering that complemented our cloud transformation objectives and will provide business benefits to the company into the future. The scalability and flexibility of the solution deployed futureproofs our organisation as we continue to grow and service the global telecommunications industry”

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“ On one occasion, the broadband went down in the house so I simply transferred over to my iPad. Through the Citrix app on my iPad I was able to resume working as before. Business will continue to happen and deadlines will always have to be met, regardless of technology going down or not being able to get to an office. You need a way to continue to work as normal. That is what we have gained with Citrix provided by Enterprise Solutions”

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