IT Managed Services
Enterprise Solutions IT Managed Services is an outsourcing service that uses a combination of Managed Services, Cloud Solutions, Service Help Desk and IT Professional Services to deliver a tailored IT service solution that can either manage an entire IT Infrastructure or just part of it
How enterprise solutions it managed services can help you.
The importance of a good Managed Service Provider (MSP) is rapidly increasing as technology, applications and data become principle components in the growth and success of businesses. With Enterprise Solutions as your trusted MSP, you will be able to offload all or some of your IT operations to our specialised IT teams, safe in the knowledge that they will take complete responsibility for it. Outsourcing your IT management responsibilities in this way will not only strategically improve your IT operations but also the performance of your business along with the added benefit of cutting costs.
Key benefits of using Enterprise Solutions IT managed services.
The biggest benefit of having a good MSP like Enterprise Solutions is that we can fix problems before they have a negative impact on your business – we don’t have to put out fires because we prevent them from happening in the first place.
Low capital outlay, reduction in operating costs and predictable monthly billing provides budgeted, high quality enterprise-level support and solutions with no unexpected charges guaranteed.
Multiple Managed IT Services provide a one single connection which decreases complexity and induces cost-savings on infrastructure
When you work with a professional MSP like Enterprise Solutions you have access to highly trained and experience personnel who you can use when and if you need them.
Environmental Best Practice
By centralising your business systems and using virtualisation technology, your business will benefit from a huge power and cost savings whilst decreasing both your IT and carbon footprint.
Enterprise Solutions offers several MSP packages to suit every need, including a pay-as-you-go payment plan.
Our range of managed service solutions.
We can either liaise directly with in-house IT managers or with other personnel and provide flexible, incident based solutions or manage entire IT infrastructures. Either way, we deliver consistent expertise and peace of mind along with a range of managed service solutions available to complement all company sizes and IT environments. These include:-
Every company has a reliance on IT to function efficiently, but not every company can afford a full team of IT professionals in-house. With Enterprise Solutions’ IT Total Care, you gain a full IT department that is both affordable and highly effective. In effect, we take full control of your IT requirements, managing day to day IT services and providing IT consultancy and advice on IT business requirements. By becoming an extension of your team and being totally familiar with your environment, your staff will feel like they are calling their own help desk – not ours.
Since Enterprise Solutions remains on top of the latest technology, we know the impact it may have on your business operations. Our IT Total Care solution will be tailored to your specific business and provide you with the most economical access to a complete IT service. This may include all or some of the following services:-
- Proactive IT system monitoring & management
- Help desk telephone support
- Unlimited remote & on-site support
- Full technical team on demand
- Virtual IT staff member
- Access to a wide variety of specialist skill-sets.
- Third Party vendor support
- Integration with cloud solutions
- Virtual CIO (to plan and advise IT strategy for your company)
- Strategic IT Planning
- Peace of mind
Our IT Managed Services Support package is a fully customisable suite of solutions available to complement your IT environment and internal team of resources.
From a Break/Fix agreement up to a full IT Support contract this offering incorporates access to our teams’ knowledge of the latest technologies including: Virtualisation, Server Infrastructure, Data Management, Operating Systems, business applications, Mobility, Security, Unified Communications, and cloud solutions. We want you to see our support team as an extension of your business, and as such we aim to build long-lasting and trusting relationship with your IT resources and management. Our on-site and remote support services can provide seamless compatibility with all aspects of your IT Infrastructure, to ensure we compliment your in-house expertise to ensure business and end-user goals are achieved and delivered efficiently. These can include a helpdesk, full technical team on demand, unlimited remote and onsite support, infrastructure monitoring and access to a wide variety of skill sets.
From 1st level tracking of problems through to 3rd level resolution your IT department can access an expert at the end of the phone.
Enterprise Solutions understands that your technology investment must solve a challenge and serve a purpose but you may not have the adequate in-house resources to successfully implement this technology.
Our Enterprise Solutions professional services team has a wide variety of expertise and with experience across all of the following areas:-
- Server virtualisation & desktop virtualisation projects
- Storage and data management solutions
- Server and blade infrastructure
- Systems design and integration
- Relocation projects
- Application upgrade and deployment
- Remote access technologies
- Desktop Migration
Our experts consist of project managers, design architects as well as expert implementation and systems engineers. The specific accreditations required by many of the IT vendors are held by our consultants to ensure we can offer a full portfolio of services to our clients.
Accreditations held include: Citrix, Microsoft, VMWare, HP, IBM, eG Innovations, RES Software.
We don’t just elevate your business, we liberate it!
With a robust eighteen year heritage as one of Ireland’s leading IT service providers, Enterprise Solutions stands at the forefront of Cloud Technology provision, architecting clouds that enable clients to redefine their strategies, increase efficiency and create agility.
Cloud computing software applications and electronic data is delivered and stored “as a service” over the internet. Access is available from anywhere or any device with an internet connection. Cloud Computing offers completely controlled, reliable, cost-effective & flexible solutions, which scale instantly on demand. With Cloud computing the need and associated expense of installing IT hardware, software and and infrastructure in your office is removed. Cloud computing the need and associated expense of installing IT hardware, software and and infrastructure in your office is removed.
Flex-block is an agreement, designed to assist an in-house IT team.
Enterprise Solutions Preferred Services Flex-Block agreement offers access to our full Technical Support team and is backed by our ability to escalate calls to Manufacturer Support as required. Enterprise Solutions offer both support and consultancy under our Flexblock Preferred Services Agreements; the services can be used in isolation or together to offer the full benefit of the Enterprise Solutions Support and Consultancy teams. A number of engineering hours are pre-ordered giving your team access to the skills needed when they are needed. Our IT consultants’ Team, in their advisory capacity, can ensure that best practice is adhered to for the technologies that underpin the IT service you deliver to users.
Our skilled and experienced support desk experts are your first point of contact enabling you to monitor and communicate all your IT issues. We are here to work with you as your agile IT resource, offering a flexible service to provide you and your customers with assured levels of support.
- Services include:-
- Personalised help desk
- Pro-active call management
- Monthly reporting
- 24/7 cover
- Management of support contracts and suppliers
- Process and procedures tailored to your business needs.
- 2nd and 3rd line resource as required.